All orders are shipped within 2 working days. Monday - Friday 8am - 5pm.
All orders are sent via Spanish National Mail (Correos España)
The average delivery time varies from 14 to 45 calendar days. Delivery times may vary depending on the season and other conditions independent of Canary Lava
We offer Free WorldwideShipping
Return & Refund Policy
Thanks for shopping at Canary Lava Jewelry Store. If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.