Shipping Policy

All orders are shipped within 2 working days. Monday - Friday 8am - 5pm.

All orders are sent via Spanish National Mail (Correos España) 


The average delivery time varies from 14 to 45 calendar days. Delivery times may vary depending on the season and other conditions independent of Canary Lava

Shipping Rates:

We offer Free WorldwideShipping 

Return & Refund Policy

 

Thanks for shopping at Canary Lava Jewelry Store. If you are not entirely satisfied with your purchase, we're here to help.
 

Returns

 

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.

Las Palmas de Gran Canaria, Canary Islands

©2019 by Canary Lava